How to Buy
How to purchase from Voucherline
We can take your order online, over the phone (If paying by Bacs or online banking), or by post with a cheque.
If you are shopping online, then simply choose your gift card, select your greetings card
if required, then your postage options
and checkout! You can also select to send your gift vouchers to your recipient - adding a message as well. We place your order into a lovely wallet, but our greetings cards are fabulous and we can put a message inside for you if you are sending to a different address (otherwise we leave it blank for you to fill in).
Please note: Orders sent to a different delivery address do take longer to process as they are subject to strict fraud rules. If you want your order quickly, then do not send it to a different delivery address - send it to your address where the credit card is registered. We accept payment by all credit/debit cards except Visa Electron and we also accept Paypal (just click the pay by card button).
If you would like to send us a cheque, or pay using online banking, then simply order as normal, and click PAY BY CHEQUE. This will print out an order form for you with our address details on. If you want to pay online, then please request our bank details by contacting us via email firstname.lastname@example.org
or by telephone on 0333 222 9129 (Monday to Thurs 9-5pm and to 4pm on a Friday). Please note cheques can take ten working days to process whilst we wait for them to clear.
Activating a gift card/voucher:
If you chose Protect in Post which is 1st class or recorded delivery for your pack, then you or your recipient will need to activate the pack when it arrives if the whole pack is valued at £75 or over.
Simply email email@example.com quoting your order number, or call us to do this during our office hours of Monday to Thursday 9-5pm and 8am to 4pm on a Friday.
If you call by 12noon, we can get your card/vouchers live that working day, or next working day depending on the brand chosen.